N52 takes user privacy seriously. This policy explains in detail how we collect, use, store, and protect your personal information while you use our gaming platform.
Six core data protection principles we implement to safeguard every user's privacy
All data transmitted between your device and n52's servers is protected by TLS 1.3 encryption with 256-bit SSL — the same standard used by leading Malaysian banks.
Your personal information is never sold, rented, or shared with any third party for marketing purposes without your explicit consent.
User data is stored on secure servers with strict access controls. Only authorised personnel may access personal data, and every access is logged.
You have full rights to access, correct, or request deletion of your personal data at any time through n52's official support channels.
N52 clearly explains the types of cookies used and their purposes. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.
N52 operates in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your data is handled in compliance with applicable legal provisions.
This Privacy Policy explains how n52 manages your personal information. By using the n52 platform, you agree to the terms of this Privacy Policy.
N52 ("We", "Platform") is committed to protecting the privacy of every user who uses our services at n52.live. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and aims to provide full transparency on how we handle your personal information.
This document applies to all users who register an account, make a deposit, play games, or simply browse the n52 website. By continuing to use our platform after reading this Privacy Policy, you are deemed to have agreed to all stated terms.
If you have any questions about how your data is handled, our privacy team is ready to assist via email at [email protected] or through live chat available 24 hours a day, 7 days a week.
N52 collects several categories of personal information to ensure the platform operates smoothly and securely. The following is a summary of the data we collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Information | Email address, phone number, home address | Mandatory |
| Financial Information | Bank name, account number, transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game records, betting history, session duration | Automatic |
| Verification Documents | Passport copy, identification card, utility bills | Upon request |
When registering an n52 account, you are required to complete a registration form with accurate personal information. Additional information may be required during the identity verification (KYC) process, when making your first deposit or withdrawal, and when contacting our support team.
When you use the n52 platform — whether via web browser or mobile app — our systems automatically record certain technical information. This includes your IP address, device type and operating system, pages visited, session duration, and app performance data. This information is used to identify technical issues, prevent fraud, and improve the user experience.
In certain circumstances, n52 may receive information about you from registered KYC or identity verification service providers, financial institutions during transaction processing, and recognised fraud prevention agencies. All such third-party providers are bound by strict confidentiality agreements.
N52 uses your personal data only for legitimate and stated purposes. The following are the primary purposes for which your data is used:
n52 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
N52 understands that your privacy is extremely valuable. We do not sell or rent your personal information to any third party for commercial purposes. However, there are certain situations where your data may be shared:
We work with trusted companies that help us deliver our services, including payment processors such as FPX and DuitNow, KYC and identity verification service providers, secure cloud hosting and infrastructure companies, and gaming software providers integrated with our platform. All such third parties are only permitted to use your data for specified purposes and are bound by strict data protection agreements.
N52 may disclose your personal information when required by law or by direction of a competent authority, to comply with legal processes, or to protect the rights and security of the platform and its users.
Reminder: n52 will never ask you to share your password or full account information via email or chat. Please be cautious of any suspicious communications.
Protecting your personal data is n52's top priority. We implement a range of technical and organisational security measures to keep your information safe at all times:
N52 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
As an n52 user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain legally permitted circumstances.
To exercise any of the above rights, please contact our privacy team by email at [email protected], clearly stating your request. We will process your request within 14 working days.
N52 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may need to retain certain data for a specified period to comply with legal obligations, resolve outstanding disputes, and enforce our agreements.
In general, financial and transaction records are retained for 7 years in accordance with Malaysia's legal requirements. Technical data and system logs are retained for a maximum of 24 months. Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
The n52 platform may contain links or references to third-party websites or services in certain contexts. This Privacy Policy applies solely to the n52 platform. n52 is not responsible for the privacy practices of external websites and encourages you to read their respective privacy policies before providing any personal information to them.
The n52 platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. Should we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian who believes your child has registered an account on n52, please contact us immediately at [email protected] so we can take the appropriate action.
If you have any enquiries, concerns, or wish to exercise your privacy rights, you may reach us through the following channels:
You may also refer to the FAQ for answers to frequently asked questions related to privacy and account security, or the Responsible Gaming for more information on managing your account controls.
This Privacy Policy was last updated on 1 January 2026. n52 reserves the right to amend this policy from time to time. Any material changes will be communicated to registered users via email at least 7 days before taking effect.
Join millions of Malaysian players who trust n52 for a gaming experience that is safe, fair, and fully transparent.