This document outlines the terms of use for the n52 platform, which all users must read and agree to before using our services. Please read carefully.
A summary of six key aspects you need to know before using the n52 platform
The n52 platform is open only to users aged 18 and above. Registration by minors is strictly prohibited and any such accounts will be closed immediately.
Each user is only permitted to hold one active account. Owning multiple accounts under the same individual is a violation of our terms and may result in account suspension without notice.
All financial transactions are processed through secure, encrypted channels. Withdrawals are only permitted to a verified account belonging to the same account holder.
Every bonus and promotion has a clearly stated wagering requirement. Bonuses cannot be directly converted to cash until the requirement has been met.
Users are responsible for keeping their account passwords confidential. n52 will not be held liable for any losses resulting from sharing login credentials with another party.
N52 provides an official channel for all complaints and disputes. Every case will be thoroughly investigated and the outcome communicated to the user within the stipulated timeframe.
By registering or using the n52 platform, you are deemed to have read, understood, and agreed to all terms and conditions set out in this document. If you do not agree, please discontinue use of the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and n52 ("Platform", "We"). These Terms govern your access to and use of the n52.live website, the n52 mobile app, and all related services provided by our platform.
By completing the registration process, making your first deposit, or simply browsing the n52 website, you expressly agree to be bound by these Terms. If you are registering on behalf of an organisation or business entity, you represent that you have the authority to bind that entity to these Terms.
N52 reserves the right to update or amend these Terms at any time. Notice of changes will be sent to your registered email address or prominently displayed on the website. Continued use of the platform after the change notice is considered acceptance of the amended terms.
To register and use n52's services, you must meet the following requirements:
N52 reserves the right to request identity verification documents (KYC) at any time to verify a user's eligibility. Documents commonly requested include a national ID, passport, or other official documents issued by the relevant authorities. Users who fail to provide the requested documents within the specified timeframe may face restrictions on their account.
Important: If n52 finds that a user has provided false information during registration, the platform reserves the right to close the account and withhold any remaining balance pending further investigation.
Each user is only permitted to hold one (1) active account only. Owning multiple accounts — whether using different names, email addresses, phone numbers, or payment methods — is a serious violation that may result in the closure of all associated accounts without any refund.
During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, active email address, Malaysian phone number, and any other details required by our KYC process.
You are solely responsible for maintaining the confidentiality of your password and login credentials. n52 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection. Please notify our support team immediately if you suspect any unauthorised access to your account.
N52 uses a tiered account verification process. New accounts may make deposits and play immediately; however, the first withdrawal requires full identity verification. This process is typically completed within 24 to 48 business hours once all required documents have been received.
N52 accepts a variety of payment methods suited to Malaysian users, including:
All deposits are processed in Malaysian Ringgit (MYR). Deposits from sources not under the account holder's name are not accepted. Minimum and maximum deposit limits are displayed during the transaction process.
Withdrawals are processed only to the bank account or digital wallet registered and verified under the same account holder's name. The minimum withdrawal limit is RM 50 per transaction. Withdrawal requests that meet all requirements are typically processed within 15 to 30 minutes on business days, subject to bank operating hours.
N52 reserves the right to request additional verification for withdrawal requests that exceed certain limits or are flagged as unusual by our monitoring system. This is a standard security measure to protect users against unauthorized access.
Deposited funds are for gaming purposes only. n52 does not provide payment processing services to third parties. Using your account as a financial intermediary is strictly prohibited.
All bonuses and promotions offered by n52 are subject to specific terms and conditions stated on the Promotions us. The general conditions applicable to all promotions are as follows:
Abuse of promotions, including the use of multiple accounts to claim the same bonus or wagering strategies designed to meet wagering requirements with minimal risk, is considered fraud and may result in account closure.
All games offered on the n52 platform use a Random Number Generator (RNG) that has been verified by an independent auditing body. Every game result is truly random and cannot be manipulated by any party, including n52 itself.
In rare technical situations such as system failures, connection disruptions, or software errors during an active gaming session, n52 will endeavour to resolve the matter fairly for the user. However, n52 is not liable for losses caused by factors beyond our control, such as internet disruptions on the user's end.
In the event of a discrepancy between the results displayed on a user's device and the n52 server records, the server records shall be considered final in all dispute cases.
N52 users are required to conduct themselves in a respectful and responsible manner while using the platform. The following actions are strictly prohibited:
N52 reserves the right to suspend or close any account at any time for the following reasons:
In the event of account closure due to proven fraud, n52 reserves the right to withhold the full account balance. For closures arising from other reasons, any valid balance will be returned to the user upon completion of the investigation.
N52 provides the platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or error at all times. We strive to maintain the highest level of platform availability, but scheduled maintenance and unforeseen circumstances may cause temporary disruptions.
N52 is not liable for any losses arising from a user's gaming decisions. Online gaming involves real financial risk, and users are solely responsible for their own betting decisions. n52 encourages all users to play responsibly and within their financial means.
N52 reserves the right to amend these Terms and Conditions at any time by providing at least 7 days before the changes take effect, except in urgent situations requiring immediate changes for legal or security reasons. Notice will be sent to the user's registered email address and prominently displayed on the n52 homepage.
Continued use of the platform after the effective date of any changes constitutes full acceptance of the amended terms. If you do not agree with any changes, you have the right to close your account before the effective date.
If you have any complaints or disputes regarding your use of the n52 platform, please contact our support team via 24/7 live chat as a first step. Our team will work to resolve your issue promptly.
For issues that cannot be resolved through direct support, you may submit a formal complaint via email to our management team. All formal complaints will be investigated and a response provided within 5 business days. Written records of all dispute-related communications will be kept for reference.
For any enquiries regarding these Terms and Conditions, you may contact the n52 team via:
You may also refer to the FAQ us for answers to frequently asked questions about platform usage, bonus terms, and the withdrawal process.
These Terms and Conditions are part of n52's commitment to transparency and trust. We encourage all users to read this document in full and to contact us should any section be unclear.
Create your account today and enjoy a fair, secure, and transparent gaming experience with the n52 Malaysia community.